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Frequently Asked Questions
How soon will my order arrive?
How soon will my order arrive?
We offer free shipping with cash on delivery service nationwide. Our delivery time is 2 to 4 business days. Remember to have the full amount in CASH at the time of delivery so there are no issues with receiving your order.
Where can I contact you?
Where can I contact you?
Customer service center
Email: support@joselevende.com
WhatsApp Colombia: +57 314 661 2528
WhatsApp Ecuador: +593 98 717 2857
What happens if the product doesn't work for me?
What happens if the product doesn't work for me?
We offer a 5-day money-back guarantee and a 30-day manufacturer's defect warranty, guaranteeing your complete satisfaction.